Job Description
About the Role
We are seeking an experienced Administrative Professional who thrives in a high-volume, fast-paced environment and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills.
Ideal Candidate Qualifications
- Minimum 5 years of experience in administration, customer service, or order processing
- Strong understanding of accounting principles (A/P, A/R, invoicing, etc.)
- Highly organized , detail-oriented, and capable of managing multiple responsibilities without oversight
- Takes initiative and ownership of tasks beyond assigned duties to support overall company success
- Possesses excellent problem-solving skills , able to resolve issues independently
- Demonstrates a positive, customer-first attitude —every phone call answered with a smile in their voice and a commitment to excellent service
- Thrives under pressure and handles multiple priorities efficiently and effectively
- Proficient in Microsoft Word, Excel, internet navigation , and able to quickly learn custom Windows-based enterprise software
- Bilingual in English and Spanish preferred (not required)
- Inventory management experience is a plus
Key Responsibilities Duties may include, but are not limited to:
- Primary responsibility in Accounts Payable, Accounts Receivable, or Invoicing
- Performing general administrative duties
- Responding to customer inquiries , ensuring prompt resolution of issues
- Tracking workflows and holding team members accountable for task completion
- Answering phones , taking and processing customer orders, directing calls, and taking messages
- Communicating clearly with customers, coworkers, and vendors to relay information and resolve issues
- Organizing and maintaining customer files; matching picking tickets, delivery documents , and filing completed orders
- Entering and monitoring claims for returns, cancellations, and damaged items
- Issuing purchase orders for approved company expenses
- Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage
- Collaborating closely with the warehouse team to manage and spot-check inventory
Work Hours Monday – Friday | 8:00 AM – 5:00 PM
Additional hours may be required to meet deadlines and business needs.
Benefits
Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available
Job Tags
Holiday work, Monday to Friday,