Job Description
We’re looking for a hardworking Mortgage Loan Officer Assistant who can help take our team to the next level!
Your primary responsibility will be to deliver top-notch customer service to borrowers and ensure their mortgage process goes as quickly and smoothly as possible. This is a crucial role that will be from the “contact to contract” phase of the loan. With your help, our Loan Officer will be freed up to spend more time originating more loans into the pipeline.
The ideal candidate is a detail-oriented professional who is passionate about turning dream homes into a reality for clients. If you want to work with a fast-paced, industry-leading team to grow your mortgage career and maximize your earning potential, this is the place for you. Apply today!
Responsibilities:
- Review all loan package documentation for discrepancies, omissions, and income calculation and then report any discrepancies to the loan originator
- Liaise between clients, referral partners, and the loan officer, serving as their primary contact during the “contact to contract” phase of the loan process, and conduct meetings to coordinate any follow-up items
- Coordinate loan application completions, collect all necessary documents (including credit reports), run DU/LP/AUS, send a closing cost worksheet to borrowers, and get the file ready for processing
- Respond to all in-house and customer inquiries regarding transactions and provide quotes when needed to offer exceptional customer service
- Establish and maintain relationships with referral partners and borrowers to retain existing clients and attract new business
Qualifications:
- Capable of analyzing credit reports, income, and asset documents, and can structure a loan properly in a variety of ways
- In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage processes, procedures, and documentation
- Minimum 2 years experience in a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter role, 5+ years experience is preferred
- Has lender experience using loan origination software like Encompass LOS
- Exceptional follow-up, time management, interpersonal, and communication skills
About Company:
Our Core Values
We Do!
Our differentiator is our ability to execute. Most talk about what they are going to do, we do!Details Matter
We are committed to the pursuit of excellence. Good isn’t good enough.Unity Matters
We are passionate about who we are today, and more passionate about who we will become together.Careers Matter
We hire and retain top talent in the industry, providing them with the training, support, and leadership to grow their careers with NMB.People Matter
Our culture is collaborative, positive, and team-oriented, which attracts the best and brightest in the industry to join us in building a better tomorrow.Culture Matters
We are dedicated to expanding our national footprint while maintaining the culture, feel, and service levels of a small, boutique mortgage lender.
Job Tags
Contract work,