Minimum Qualifications:

KSA's (knowledge, skills, abilities):

Effective verbal and written communication skills
Comprehensive knowledge of automobile insurance including claims handling procedures and operations
Experience taking recorded statements related to auto accidents and making liability decisions
Experience recognizing and properly handling complex coverage issues
Experience managing adjuster daily activities such as diary and telephone
Experience negotiating auto accident settlements and making proper payments
Competency in Microsoft Office and other computer applications

Position Requirements:

General Summary: Investigate, evaluate, negotiate and resolve automobile claims in multiple states.

Integrity and pride of work necessary for a successful work at home environment
Handle low to moderately complex cases
Obtain facts to evaluate coverage, liability, mechanics and causation/damages
Take focused and thorough recorded statements from appropriate parties
Identify subrogation and salvage opportunities and complete required referral timely
Provide timely contact with all required parties
Provide excellent customer service including keeping appropriate parties updated throughout the claims adjustment process
Coordinate potential fraud investigations with SIU
Comply with state specific regulations and state fair claim practices requirements
Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations
Participate in individual and department training as needed
Work effectively with team members and other departments
Perform other duties as required

Remote job, Full time,