Job Description
Under general supervision of the Program Director for Southeast Kansas Services, the Housing Case Manager-Resource Navigator will assist homeless persons move into permanent housing with the assistance of funding provided through the grant from the U.S. Housing & Urban Development (HUD) grant. This position will assist these persons in maintaining housing through case management and other supportive services. The position will assist homeless persons with varying challenges such as but not limited to: victimization due to domestic violence, homeless veterans, homeless disabled persons, as well as mental health and medical needs.
Responsibilities - Provides direct advocacy and case management services to eligible recipients as defined by HUD and compliant to the grant award. This includes screening for eligibility, intake and assessment, housing plan development, housing search, landlord advocacy, housing counseling, family financial budgeting/fiscal literacy, and community referrals with the goal of permanent housing stability.
- Reviews, processes and submits to the Program Director check requests for rental assistance and supportive services (moving costs and/or utility deposits). The HUD grant may provide rental and utility assistance that may include application fee, deposits and monthly rental and utility payments.
- Facilitates active referrals and communications with the numerous local Housing Authorities, landlords, and other providers of permanent, affordable housing in the Southeast Kansas region.
- Maintains professional contact with community resources and advocates for all client needs. Coordinates a spectrum of community resources and referrals for participants.
- Enters program demographic and service data into the agency database (TIER) and the Kansas Balance of State Continuum of Care HMIS system (MAACLink). Ensures data is entered and available for required reporting. Completes all required reporting to the U.S. Department of Housing & Urban Development, with assistance provided by the Program Director and the agency QA & Compliance as needed. Also completes all agency required outcome and financial reports.
- Maintains case files as per policies and ensures clients understands housing rights under the Kansas Landlord-Tenants Act and reviews all leases with clients prior to execution of the document.
- Updates and maintains policies specifically applicable to the ESG HUD Rapid Re-Housing Program for the agency. Provides information and support to all agency staff at the time of compliance and audit of services by HUD.
- Completes all housing inspections prior to client move-in and completes discharges from the project within 30 days of client achieving permanent housing stability.
- Reviews grant expenditures on monthly basis to ensure accountability and stewardship of grant funds with the Program Director. Meets monthly with the Program Director to review outcomes of enrolled clients and to conduct case management review.
- Completes travel as necessary within Southeast Kansas service area to meet with eligible program clients to deliver services Monday thru Friday. Use of personal vehicle is required (mileage reimbursed).
- Represents the agency at Kansas Balance of State Continuum of Care regional and statewide meetings and all other related meetings.
- Successfully completes SOAR certification if not current and completes SOAR assessments on appropriate clients.
- Performs other related assigned duties.
Requirements - Education
- Bachelor’s degree in human services preferred.
- Preference to applicants having a degree in social work, sociology or psychology.
- Certification, Registration, Licenses
- Class C driver’s license.
- Personal motor vehicle.
- Personal motor vehicle insurance.
- Experience
- Preference will be given to applicants who have work experience with HUD programs including but not limited to Rapid Re-Housing, Homeless Prevention, ESG, Permanent Supportive Housing.
- Skills and Abilities
- Demonstrated competency in use of personal computer via mouse and keyboard.
- Familiarity with Windows and Microsoft products.
- Preference will be given for applicants who have HMIS experience.
- Exposures
- Controlled inside work environment with noise/vibrations from general office equipment.
- Minimal exposure to fumes/dust/odors.
Physical Demands - Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 50 percent of time.
- Stooping/Bending: Minimal.
- Reaching: Occasional, overhead as well as horizontal and down.
- Vision: Adequate to perform essential functions.
- Sitting: Up to two hours without a break (at desk, in a car).
- Color vision: No particular color vision requirement.
- Hearing: Frequently perceive nature of sounds by ear.
- Speech: Frequently express ideas by means of spoken words.
- Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
- Manual Dexterity: Frequently operates equipment requiring moderate ability.
Job Tags
Permanent employment, Full time, Work experience placement, Local area, Monday to Friday,