Job Description
Position Description :
- This is a customer service position that requires candidates to be available to work from the office and work from home.
- Responsible for face to face contact with customers.
- Performs customer service activities by providing assistance, guidance, and instruction for forms.
- Assist with managing a team inbox that receives inquiries from internal and external customers within the department.
- Exercises discretion to interpret and apply customer service operations.
- Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.
Required Skills : customer service, tax law related knowledge
Preferred Skills: bilingual , adaptable to business software, experience in Google Suite/Microsoft office
Job Tags
Work at office, Work from home,