Job Description
Primary Responsibilities:
• Greets patients, family members and guests with a friendly smile
• Assists patients with signing in and completing registration
• Enters and scans patient’s demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned
Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month.
Qualifications
Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off
Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans
In- person interview
Job Tags
Work at office, Monday to Friday, Flexible hours, Weekend work,