Job Description
Duties and responsibilities include, but are not limited to:
• Manage and grow key customer accounts in the semiconductor industry, with a focus on high-purity sulfuric acid and related process chemicals.
• Maintain close communication with customers to understand technical needs, resolve issues, and identify new
business opportunities.
• Actively collect and analyze market and customer intelligence (pricing, demand forecast, competitor activity).
• Provide timely and accurate internal reporting, including sales updates, customer feedback, and issue escalation.
• Collaborate with cross-functional teams including technical support, supply chain, and product management to ensure excellent service.
• Respond quickly and professionally to customer concerns, technical questions, and product-related challenges.
• Travel regularly within the region for customer visits and trade events (approximately 20–30%.
Qualified candidates must have:
• Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related field preferred.
• 5+ years of B2B sales experience in semiconductor materials, specialty chemicals, or related industry.
• Experience managing key accounts and developing strategic customer relationships.
• Strong communication and problem-solving skills with the ability to provide clear and accurate reporting.
• Technical understanding of semiconductor materials and ability to learn quickly.
• Proficiency in Microsoft Office.
• Bilingual preferred: Chinese and/or Korean in addition to English.
• Self-starter, results-driven, and capable of working independently in a remote setting.
• Prior experience working with fabs or Tier 1 semiconductor suppliers in Arizona.
• Knowledge of high-purity chemical supply chains and logistics.
• Exposure to chemical safety and handling regulations in the US