Job Description
Job Description:
The Salesforce Functional QA is responsible for ensuring the quality and functionality of Salesforce applications by validating business requirements performing functional testing and collaborating with development and business teams to deliver high quality solutions
Key Responsibilities: Review and understand business requirements functional specifications and user stories
Design and execute test cases for Salesforce features including Sales Cloud Service Cloud and custom components
Perform functional regression and integration testing across Salesforce modules
Validate workflows approval processes data integrity and security configurations
Document defects track resolutions and ensure timely closure
Collaborate with developers admins and business analysts to clarify requirements and resolve issues
Support UAT User Acceptance Testing and provide feedback for improvements
Ensure compliance with QA standards and best practices
Required Skills: Strong understanding of Salesforce platform functionality Sales Cloud Service Cloud Lightning
Experience in functional testing and QA methodologies
Familiarity with tools like Jira TestRail or similar for test management
Basic knowledge of Salesforce configuration objects fields validation rules
Excellent analytical and communication skills?
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