Job Description
Position Overview :
The Stile Stylist is motivated and engaged in an effort to maintain/grow a customer base and hit personal and location sales plans. They create an exceptional in-store experience, build relationships with clients, and generate sales by bringing clientele back into the store with personalized customer outreach.
Duties/Expectations include, but are not limited to the following :
SALES
- Meets or exceeds personal sales plans monthly.
- Develops a clientele and contacts customers daily through One Shop.
- Creates an exceptional in-store experience by greeting customers, informing them of current sales/promotions, and assisting them as needed.
- Directs customers by escorting them to racks and counters; suggesting different styles of potential interest and incorporating latest trends/current promotions based on the customer’s individual style.
- Provides the customer with product knowledge to enhance customer engagement and maximize sales.
- Helps customers make selections by building customer confidence; offers suggestions and opinions.
- Builds and cultivates effective relationships with customers.
- Accurately performs register sales transactions in a timely manner while following procedures in the Operations Binder.
- Documents sales by creating or updating customer profile records.
- Commits to delivering an optimistic, high-energy, and team-oriented store atmosphere.
- Provides team support by helping to complete tasks, sharing knowledge, or assisting in customer interactions.
OPERATIONS
- Fully understands and implements Stile’s policies and procedures.
- Proactively resolves customer concerns in a manner consistent with Stile’s policies, keeping customer satisfaction in mind. Consults with the Store Manager if necessary.
- Ensures that all online and over-the-phone orders are fulfilled, properly packaged, and shipped in a timely manner.
- Maintains the accuracy of receipt issues and re-completes sales to keep the inventory correct when necessary.
- Understands that clients are the number one priority, but makes time to maintain a clean, organized, and neat sales floor/fitting room(s) to ensure the store environment is presentable for customers.
- Ensures that all daily tasks have been fulfilled and accounted for.
- Maintains the integrity of inventory by effectively and efficiently handling all merchandise.
- Integrates new inventory into current store displays, keeping color stories consistent and racks/tables/shelves looking visually pleasing.
- Shows competence and confidence in their day-to-day duties.
SCHEDULING
- Must be available to work retail hours including weekends, store events, and holiday weekends.
- Maintains a high level of punctuality and reliability at all times.
Qualifications
- Full-Time: 1+ years retail experience required.
- Part-Time: Experience is not required, but preferred.
- Exceptional communication skills.
- Sufficient fashion credibility to sell merchandise to customers.
- Strong collaborative skills and ability to work well within a team.
- Ability to handle multiple tasks.
- Proficiency with technology and ability/comfort level to operate a point of sale system.
- Schedule flexibility to accommodate the hours of a retail store.
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Job Tags
Full time, Part time,