Job Description
Here’s a customized job description for a Vehicle Acquisitions Specialist at a Subaru dealership, focusing exclusively on acquiring vehicles from existing customers:
Vehicle Acquisitions Specialist – Hiley Subaru
Position Summary
As a Vehicle Acquisitions Specialist at our Subaru store, you’ll play a key role in sourcing high-quality pre-owned vehicles directly from our existing customer base. You’ll engage with service customers, lease-end clients, and past buyers to identify acquisition opportunities that align with our inventory needs and Subaru brand standards.
Key Responsibilities
- Customer-Focused Vehicle Sourcing
- Proactively approach service customers and lease-end clients about selling or trading in their vehicles.
- Use CRM tools to identify and contact previous buyers with high-value vehicles.
- Vehicle Appraisal & Offers
- Inspect and appraise vehicles for condition, mileage, and market value using Subaru-approved tools and guidelines.
- Present competitive offers that reflect both customer value and dealership profitability.
- Relationship Building
- Build trust and rapport with Subaru owners to encourage repeat business and referrals.
- Educate customers on the benefits of upgrading to newer Subaru models.
- Inventory Strategy
- Collaborate with sales and inventory managers to target specific models and trims in demand.
- Monitor Subaru market trends and adjust acquisition strategies accordingly.
- Documentation & Compliance
- Ensure all acquisition paperwork is completed accurately and in compliance with Subaru and dealership policies.
- Coordinate with the title clerk and finance team to process vehicle purchases smoothly.
Qualifications
- Experience in automotive sales, service advising, or vehicle appraisal (Subaru experience preferred).
- Strong knowledge of Subaru models, trims, and resale values.
- Excellent communication and negotiation skills.
- Familiarity with CRM systems and appraisal tools (e.g., vAuto, Dealertrack).
- Valid driver’s license and clean driving record.
Preferred Skills
- Subaru brand certification or prior dealership experience.
- Experience with lease-end customer engagement.
- Ability to analyze data and identify high-potential acquisition leads.
Work Environment
- On-site at the Subaru dealership with regular interaction in the service lane and showroom.
- Fast-paced, customer-facing role with performance-based incentives.
Job Tags
Full time,